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Customer Survey - Oil Boiler Servicing UK
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Home Page
Servicing
Boiler Insurance
Oil Tank Replacement
Testimonials
About us
CONTACTS
Customer experience Survey
Thank you for allowing our engineer to carry out a service on your boiler,
Please note this survey is about your experience with OB Servicing ltd and not about your boiler insurance provider
About your interaction with the attending Engineer
Did you find your engineer Curtious
1
2
3
4
5
comment
Did our engineer treat you and your property with the respect
1
2
3
4
5
Comment
Before commencing work did our engineer explain what he would be doing in a polite way
1
2
3
4
5
comment
Did the engineer explain the service/Breakdown Outcome in an understandable way
1
2
3
4
5
Comment
Did you find our engineer had a good understanding of your boiler / system
1
2
3
4
4
Comment
Did the engineer leave your boiler and property in a clean satisfactory condition
1
2
3
4
5
Comment
Would you recommend this engineer to others
1
2
3
4
5
Comment
About your interaction with our Customer Support Staff
Did you find our Customer support polite and curtious
1
2
3
4
5
Comment
Did you find our Support Staff understanding of your needs
1
2
3
4
5
Comment
Was your booking made in a timely manor to suit you
Yes
No
Comment
Did they explain in enough detail what the Service would entail
Yes
No
Comment
How helpful did you find your interaction with our Support Team
1
2
3
4
5
Comment
About our company
Did we interact with you in a proffesional manor
1
2
3
4
5
Comment
Do you feel you got value for money from our service / repair
1
2
3
4
5
Comment
As a company where easy to contact
1
2
3
4
5
Comment
how likely are you to request our services from our partners next time your service is due
1
2
3
4
5
Comment
how likely are you to recommend us to others
1
2
3
4
5
Comment
Other comments you feel would help us improve our service
About our Partners
Did you find the information given by our partner was satisfactory
yes
No
Comment
Did our partner give you all the relevant infomation about us and our services
Yes
No
Comment
How would you rate the overall conduct of our partner when liasing with you about your service requirments
1
2
3
4
5
Comment
Other comments you feel would help us or our partner improve our service
Customer Details
If you are willing for us to have your details so that we can let you know how we are using you comment / feedback please fill in your details below
Name:
Email address
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